Contact Shoreline
New Clients: How to Schedule an Appointment
We are accepting clients at our Dartmouth office and for virtual care. All caseload spots at our Kentville office are currently full.
To schedule an information meeting or intake consultation, you can book online or contact the Administration Office.
Information Meeting (optional):
-
ask questions about our services
-
determine if Shoreline is the right fit for your child's needs
-
book services
Intake Consultation:
-
services begin with an intake consultation
-
provide background information about your child's support needs so your service provider can prepare for your first appointment
-
start the informed consent process
-
be matched with the service provider who is best suited to meet your needs (if not already done so)
Main Administration Office
Administrative support for the Kentville location is provided from the main Dartmouth office.
Administration Office
Fax: (902) 704-5444
Phone: (902) 405-7855
Email: admin@shoreline-therapy.ca
If we are unavailable because we are busy with a client or in a meeting, please leave a voicemail so we can return your call. If you don't receive a return call/message within two business days, please feel welcome to follow up by email in case there was a technology issue.
If you fax a referral and the client does not hear from us within 5 business days, it's possible that the fax did not go through. A limitation of fax technology is that even if on the sender end it says 'sent successfully' this doesn't guarantee that it was received successfully. Please feel welcome to follow up and resend the fax if necessary.
Hours:
Monday, Tuesday, Wednesday, Friday: 10:30-7:00
Thursday: 2:00-7:00
Saturday: 9:30-2:30
Sunday: 9:00-4:00
Please allow 1-5 business days for a response to new service inquiries. We aim to respond to new inquiries as soon as possible, but at certain times we receive a very large number of new inquiries and it is not possible to respond the same day.
Existing clients: If you have a time-sensitive scheduling question, please feel welcome to contact your clinician directly by email. You may also contact the Clinic Manager (Pamela Coulter) at manager@shoreline-therapy.ca or (902) 219-3065 (phone or text).
Operations and Administration Contacts
Hanna Rudderham, Administrative Lead
Michelle Langille, Administrative Assistant
(902) 405-7855
Monday to Friday: 2:00-7:00
Saturday: 9:30-2:30
Sunday: 9:00-4:00
Contact Hanna and Michelle for new client intake, scheduling, and billing.
Pamela Coulter, Speech-Language Pathologist & Clinic Manager
pcoulter@shoreline-therapy.ca | manager@shoreline-therapy.ca
(902) 219-3065
Monday & Tuesday: 10:30-7:00
Wednesday: 10:30am-5:30
Friday: 10:30-6:30
Saturday: 8:15-4:15
Contact Pam for employment, graduate student placements, and operations inquiries.
Margaret Walker, Speech-Language Pathologist & Assistant Manager
Tuesday & Wednesday: 9:30-6:00
Thursday: 2:00-6:00
Contact Margaret for volunteering inquiries.
Contacting Service Providers
We do not post our service providers' emails on our website. This is to protect them from being targeted by scammers and spamming. New clients are provided with their service provider(s) email contact when booking their first appointment (uploaded to the Documents section of your Jane Client Portal). If you need the contact information of any of our providers, please feel welcome to contact us at admin@shoreline-therapy.ca or manager@shoreline-therapy.ca and we will be happy to connect you with them.
Clinic Locations
Main Dartmouth Clinic
Paddlers Cove
300 Prince Albert Rd., Suite 120
Dartmouth, NS, B2Y 4J2
Services are offered Monday through Sunday in the morning, afternoon, and evening, pending caseload availability.
Directions can be viewed here.
There is free parking at the building. If the parking lot is full, there is additional parking in the lot across the street where the food trucks are. There are two bike racks at Paddlers Cove. The number 62 bus stops outside of the building on Prince Albert Rd.
For those with dogs, although Paddlers Cove is a dog-friendly building, please do not bring your dog to Shoreline. We have clients with allergies or have a fear of dogs and we want to ensure that they do not encounter barriers to accessing their care at our office. Service dogs are of course an exception.
Kentville Office
Main Street Station Building
325 Main Street, Suite 10
Kentville, NS, B4N 1K5
SLP services for children are offered on Tuesdays and Thursdays. Wednesday availability will be offered in the fall of 2025. Not all services are available through Kentville.
Directions can be found here.
